The ERP capabilities for enhancing the logistic system integration
Author:Prof. univ. dr. Traian Surcel, Prof. univ. dr. Razvan Bologa
JEL:M15, L86
DOI:
Keywords:logistic system, IT&C, ERP, SCM, CRM, SAP system
Abstract:
The increase of companies’ competitiveness as a consequence of
globalization and the expansion of the business relations in the web environment
requires an approach, in a new dimension, on logistic systems based on a model of
arborescent integration of logistic processes, on parallelism of the flows and
optimization. Four axes of the integration process had been identified in the
research, axes which allow the achievement of these systems interface function
between demand side and supply side – the two sides of the economic activity. The
IT&C support of logistics integration appears to be the ERP systems – Enterprise
Resource Planning, which currently have evolved towards the integration with the
components of SCM –Supply Chain Management, CRM - Customer Relationship
Management. The paper makes a brief analysis of the structure and the
functionality of the ERP systems and of the relations SCM – ERP and CRM –
ERP, emphasizing the possibilities to improve the performance of logistics
systems. This is realized by implementing software modules available as part of
ERP solutions which dominate the IT market, namely the SAP, Oracle and MS
Dynamic Nav systems. The conclusions emphasize the main advantages but also
those disadvantages that must be considered and carefully analyzed to assure a
successful ERP implementation.